WhatsApp Business automation for website forms, orders and support.
Connect your website, POS, order form, support ticket or custom software with automatic WhatsApp messages. Customers get instant confirmation, your team gets clean order details, and every important update becomes faster to handle.
WhatsApp automation built for Bangladeshi business workflows.
ELECSY WhatsApp Automation is made for businesses that receive customer requests from websites, Facebook campaigns, order forms, POS counters, delivery teams or support desks. Instead of copying customer information manually, your system can send structured WhatsApp messages automatically after each important action.
This is useful for ecommerce orders, restaurant POS, pharmacy orders, school notices, service bookings, event registration, product delivery, payment updates and support ticket follow-up. The goal is simple: faster confirmation, fewer missed customers and a more professional communication process.
Best fit for
- Website contact, order and booking forms
- POS order confirmation and delivery updates
- Support ticket opening, reply and closing alerts
- Admin panel alerts for new customer requests
- Custom software notifications and status messages
Your automation explained in one video.
See how the WhatsApp automation flow works after a form submission or order confirmation.
What you need before setup.
For reliable production use, the business must provide the right WhatsApp and system details before integration starts.
WhatsApp Business number
An active WhatsApp Business number is required. This number should belong to your business and be ready for verification, testing and customer communication.
Website or software access
Share the form, POS, admin panel, order system or custom software where the message trigger should be connected.
Message events
Decide which events should send messages: form submit, new order, payment received, processing, delivery started, ticket created or ticket closed.
Message template
Provide the message style, business name, support number, order fields, greeting text and customer instructions you want to send.
Beautiful messages at the right moment.
Each message can include customer name, order ID, selected product, total amount, payment status, delivery status, support note and your business contact details.
Form submit alert
As soon as a form is submitted, your team receives a WhatsApp alert with all important customer details and requirement notes.
Order confirmation
After an order is created or completed, the customer gets a professional confirmation message with product, price and next step.
Status update
Send automatic messages for processing, payment received, delivery started, delivery complete, support ticket opened or service finished.
Customer-friendly text
Messages are written cleanly so customers understand what happened, what to do next, and how to contact your business.
Custom workflow
Connect it with your website form, POS, order form, admin panel, support ticket system or custom software.
Reliable business handling
Reduce missed calls and manual follow-up. Your team can focus on sales while the automation sends timely updates.
Connect WhatsApp with the tools you already use.
The automation can be connected to static sites, PHP forms, Node apps, Cloudflare Workers, POS systems, dashboards and custom business software.
Website form to WhatsApp
When a visitor submits a form, the customer and business owner can receive a formatted WhatsApp message with all submitted details.
Order and payment updates
Send confirmation, payment received, processing, delivery and completion messages from your order workflow.
Support ticket alerts
Notify customers when a ticket is created, assigned, replied to or closed, while keeping your team updated internally.
POS and custom software
Connect restaurant, shop, pharmacy, school, event or service software with WhatsApp alerts based on business rules.
From requirement to live automation.
ELECSY keeps the setup practical: first define the workflow, then connect the trigger, then test the WhatsApp delivery.
Requirement review
We review your form, order flow, support process and message goals.
WhatsApp Business check
Your business number is checked and prepared for test messages.
Integration
The automation is connected with your website, POS, dashboard or custom software.
Testing and launch
Test messages are sent, fields are verified and the live flow is activated.
WhatsApp Automation FAQ.
Common questions before ordering WhatsApp automation for your business website or software.
What is ELECSY WhatsApp Automation?
It is a business automation service that sends automatic WhatsApp messages from your website form, order system, POS, support ticket, admin panel or custom software workflow.
Is WhatsApp Business required?
Yes. An active WhatsApp Business number must be available for production setup. The number should belong to your business and be ready for verification and testing.
Can it work with my existing website?
Yes. It can be connected with existing HTML forms, PHP forms, JavaScript forms, WordPress-style forms, admin dashboards and custom web applications, depending on access and structure.
Can customers and admin both receive messages?
Yes. The system can send a customer confirmation message and an internal business alert with order details, phone number, selected product and requirement notes.
Can message text be customized?
Yes. Message text, business name, order fields, support instructions and status updates can be customized for your brand and workflow.
What information should I send before ordering?
Send your WhatsApp Business number, website or software link, form fields, message events, sample message text and the business process you want to automate.
Add WhatsApp automation to your business system.
Order now and tell us which events should send messages: form submit, new order, payment received, order complete, delivery update, support ticket or custom workflow.